In the rapidly evolving landscape of digital media, the integration of Artificial Intelligence (AI) into content creation processes emerged as a groundbreaking approach, which we approached with caution but curiosity. This case study focuses on Caley, a River City Virtual Assistant who uses the power of AI to enhance content creation for her clients.
Caley has been with River City Virtual Assistants for almost two years; she is known for her ability to enhance efficiency and develop sustainable systems for her clients.
Caley has helped her clients use AI to optimize workflows, generate innovative content ideas, and streamline the creative process. Her process not only accelerates the production timeline but also ensures the quality and relevance of the content generated while honoring the voice of her clients through the writing. Caley has demonstrated how AI can not only support but also amplify human creativity, leading to more effective and engaging digital media outputs.
This case study delves into specific instances where Caley’s contributions have notably improved the content creation process, highlighting her role in assisting clients to navigate the challenges of content creation and management while maintaining a balance between speed, quality, and innovation. The following sections will explore Caley’s methodologies, the tangible benefits realized by her clients, and the broader implications of AI-assisted content creation.
The Challenge of Creating Authentic, Consistent Content
Caley’s clients understand the importance of remaining connected with their audiences by creating authentic content to share via blogs and social media channels. The challenge her clients face, like most busy business owners, is determining what to write about, finding time to write it, and posting consistently.
Why Caley Created an AI-Driven Process
Caley discovered that her clients often procrastinated in writing and creating content, which led to an inconsistent posting cadence. She felt that if they tried to tackle this task differently, they would have more success.
Caley was introduced to AI through a training session provided by River City Virtual Assistants. This training covered how to create a content matrix full of ideas for clients to write and share, tips on keeping clients accountable with weekly check-ins, the importance of proofreading and vetting content created by AI, and how to assist with scheduling social media posts. The general aim of the training was how to give clients back more of their time by utilizing new tools and processes.
Caley immediately understood how AI could be helpful to her clients, and how it could keep them posting regularly. Understanding the challenges that her clients were facing, Caley suggested that they explore using AI together (particularly Chat GPT) as a tool to ease this burden. Using AI to generate writing prompts and repurpose old content would allow Caley to step in and take more responsibility for content management and remove some of the burden of content creation for her clients.
Caley uses AI to help her clients create a content matrix full of ideas that they can write and share about. She then keeps them accountable with a weekly check-in and assists with proofreading and scheduling social media posts.
How Caley Uses ChatGPT
Caley wanted to know: “How can we use this tool to help make the task of writing content less intimidating?”
Caley implemented the use of AI in several different ways to find the best option for her clients. Here we discuss one particular client and the process they went through together.
Step 1 – Caley suggested using ChatGPT to generate ideas. This particular client was not interested in using an AI tool in this way because she prefers sharing content that is directly from her knowledge base. This prompted Caley to create a shared document where her client can store ideas as they come to her, allowing the two of them to revisit the content later. They discussed some of the client’s ideas, and Caley fed the notes into ChatGPT for an outline. ChatGPT gave an “intense” 10-section outline that was not at all what they were looking for.
Step 2 – Caley and her client worked together to select the top 3 main ideas from the intense outline produced by ChatGPT. Caley then interviewed her client in a Loom recording to get more information on the main ideas. Caley used the Loom-generated transcript to create a written transcript of the main ideas and fed it back into ChatGPT. Her results were “awful”: “It was like a term paper with problems and solutions – Not at all the client’s style or typical of what she would post.”
Step 3 – Caley used a past blog written by the client to have ChatGPT analyze the writing style and develop a prompt. Caley then used the writing style prompt, the subject ideas, and the outline, to have ChatGPT create a first draft. She then sent the content that ChatGPT created to her client for revision.
The Results: AI is a Powerful Editing Tool
Caley and her client found that ChatGPT is an excellent editing tool for their purposes with the right combination of human thought and AI power. They were able to create a system that removed some of the burdens of content creation and made it less intimidating for her client.
Using Chat GPT has made an impact on the client’s ability to consistently create and share content via her blog and social channels. This tool has assisted Caley in creating content that is built on the client’s original ideas, ensuring that the posts are authentic to her beliefs and business. Caley has saved her client a significant amount of time and she has taken on elaborating on the client’s content and handling the posting schedule.
Conclusion
At RCVA, our virtual assistants use AI as a tool to highlight what makes our clients and their businesses unique. We don’t simply generate content and share it – anyone can do that. We use AI to enhance your ideas, remaining authentic to you and your business. We save clients an average of 10 hours a week in content generation and management.
If you want to learn more about how our team can assist you, book a complimentary discovery call so we can chat!